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PHA directory › Louisiana › Agency profile

Housing Authority of New Orleans

Official application routes, service-area details, contact information, and HUD-reported program data for this New Orleans housing agency.

Independent directory: CalculateBenefits is not HANO or HUD. Recorded source-check date for the agency-specific details below: 2026-09-29.

Start with the official agency

Visit the official HANO website →

Housing applications and waiting-list registration are free. A third party cannot guarantee approval or move you ahead on a waiting list.

What this agency serves

HANO provides affordable housing for low-income residents of the city of New Orleans, Louisiana. It manages public housing communities and scattered-site properties throughout the city.

  • Public Housing
  • Housing Choice Voucher Program (Section 8)
  • Project-Based Voucher Program
  • Family Self-Sufficiency (FSS)
  • Homeownership Program

Housing Choice Voucher application

HANO's site says the HCVP waiting list is closed and 'no future reopen date has been determined.' HANO says public notice will be given when the list reopens. If you're already on the list, keep your My Housing account contact info updated.

Check HANO's Housing Choice Voucher (Section 8) waiting list page →

Public housing application

HANO opens public housing waiting lists site-by-site, announced by public notice. As checked on 2026-09-29, HANO's My Housing portal listed two open site-based lists: '2026 New PBV-Capdau Home for the Aged' and '2026 New PBV-Grove Place 2 Apartments,' both open Sept 28-30, 2026. Other sites' lists were not shown as open — check the portal for current openings.

Apply through HANO's My Housing portal →

Contact HANO before you visit

General inquiries: 504-670-3300
Central office: 1555 Poydras St., Suite 1800, New Orleans, LA 70112

Published hours: Mon - Fri: 8:00am to 5:00pm

HANO's Central Office is open Monday-Friday, 8:00 a.m. to 5:00 p.m. Call before you go. Spanish-language help is available at 1-888-291-8048, and a TTY line is available at (504) 670-3377.

HANO offers help in Spanish at 1-888-291-8048 and a TTY line at (504) 670-3377 for callers who are deaf or hard of hearing.

Before and after you apply

  • Submit only one application per waiting-list opening.
  • Keep your confirmation number, but note it does not guarantee a spot on a waiting list.
  • Update your address and contact info in your My Housing account — HANO can remove you from a list if it can't reach you.
  • Tell HANO in writing within 10 days if your address, income, or family changes.
  • Public housing and Housing Choice Voucher lists are separate — apply to each one only when it's open.

Documents HANO asks applicants to have ready

  • State-issued photo ID
  • Birth certificate
  • Social Security card
  • Proof of student status, if applicable
  • Proof of income
  • Information on assets and expenses
  • Reasonable-accommodation request info, if you need one

From HANO's published guidance. Ask the agency if you are missing something; do not wait to call.

HUD-reported assistance

18,318HUD-reported voucher units
17,948Voucher units reported in use
4,873HUD-reported public housing units
1,917Occupied public housing units

These figures are HUD reporting-data snapshots, not a count of openings. Equal inventory and occupied counts do not prove that no future opening is possible. Waiting-list status comes from HANO, not this dataset.

HUD public housing designation: Standard Performer. Standard Performer means the agency met HUD's overall and individual-indicator minimums but did not qualify as a High Performer. It is an operating assessment, not a customer-review rating.

HUD directory dataset retrieved 2026-07-20; record last updated 2026-04-07. Read the data methods and limitations.

Agency and data sources

Related: All Louisiana housing agencies · Louisiana income limits and Fair Market Rents · How Housing Choice Vouchers work.