Utility, Phone & Internet Help
Help with energy bills and weatherization, and the federal program that lowers phone or internet costs for qualifying households.
Your next step. The free utility-help guides explain energy and phone assistance and link to official program contacts. All tools →
Guides
Free Government Phones: How the Lifeline Program Works
Lifeline can cut a phone or internet bill, but a free phone is not promised. Check income rules, the survivor benefit, and the official steps to apply.
ACP Ended: Low-Income Internet Options That Still Help
ACP ended in 2024. See how Lifeline works in 2026, which provider and local plans may help, what to compare, and how to avoid ACP scams.
Free Home Energy Upgrades Through Weatherization
Learn what WAP may repair, who can qualify, how renters apply, what happens during a home energy check, and where to apply free.
State Lifeline and Low-Cost Internet Help Beyond Federal Aid
See how California LifeLine and New York low-cost broadband rules add to federal Lifeline, who may qualify, and what to ask a provider.
Low-Cost Home Internet Plans in 2026: Provider Guide
Compare current low-cost internet options from AT&T, Xfinity, Spectrum, Cox, and T-Mobile, plus Lifeline questions to ask before signing up.
Free Government Phone Brands: How to Check What's Real
Learn how Lifeline phone companies work, how to verify a provider by ZIP code, what to compare, who may qualify, and which scam signs to avoid.
LIHWAP Ended: Where to Find Water Bill Help Now
LIHWAP has ended. Learn how to ask a water company, state, 211, and local groups for current bill help, a payment plan, or a leak review.
Can They Shut Off Your Heat in Winter? Shutoff Rules, Discount Rates, and Bill Help
Many states limit winter heat shutoffs, but rules vary. See shutoff dates, doctor's note rules, utility discount rates, and where to get bill help.
Heat Bill Past Due or Furnace Broke? The Calls to Make First
Heat bill past due, a shutoff notice, out of propane, or a broken furnace? The calls to make first, what to say, and what to have ready.
Heating Bill Help by State: Who to Call, How to Apply, and When It Opens (2026–27)
Find your state's heating help page and phone line, what to have ready when you call, and which states have posted 2026–27 opening dates.