PHA directory › Illinois › Agency profile

Chicago Housing Authority

Official application routes, service-area details, contact information, and HUD-reported program data for this Chicago housing agency.

Independent directory: CalculateBenefits is not CHA or HUD. Recorded source-check date for the agency-specific details below: 2026-09-29.

Start with the official agency

Visit the official CHA website →

Housing applications and waiting-list registration are free. A third party cannot guarantee approval or move you ahead on a waiting list.

What this agency serves

The Chicago Housing Authority (CHA) provides homes to over 65,000 households, while championing vibrant, healthy communities across the city of Chicago.

Public Housing
Housing Choice Vouchers (HCV/Section 8)
Project Based Vouchers (PBV)
Project Based Rental Assistance (PBRA)

Housing Choice Voucher application

CHA says its HCV waiting list "is currently closed and only accepts new applicants during a specific window of time." CHA will make a public announcement when it reopens; no date is given.

CHA Waitlist Portal — Housing Choice Voucher →

Public housing application

CHA says Public Housing and Project-Based Voucher waiting lists "are always open, and you can sign up at any time."

CHA Waitlist Portal — Public Housing →

Contact CHA before you visit

General inquiries: 312-742-8500
Central office: 60 E. Van Buren Street, Chicago, IL 60605

Housing Choice Voucher line: 312-935-2600

Call CHA's main office at 312-742-8500 or the HCV Customer Call Center at 312-935-2600 before visiting. CHA gives free language help and takes reasonable accommodation requests online or through its Customer Call Center.

CHA gives free language help to people with limited English, including talking to someone in your language, bilingual staff, phone interpretation, and written translations of documents.

Before and after you apply

Public Housing and Project-Based Voucher waitlists are always open; the Housing Choice Voucher waitlist opens only during specific windows CHA announces publicly.
You can submit a waitlist application online, visit CHA's Client Center at 60 E. Van Buren Street, or call 312-742-8500 for help.
CHA won't verify your information until you reach the top of the waitlist, when you'll be screened (background, credit, and residential history checks).
CHA offers free language help for applicants with limited English, including interpretation and translated documents, at 312-742-8500 or [email protected].
If you have a disability, you can request a reasonable accommodation online through CHA's portal or by contacting the Customer Call Center.

HUD-reported assistance

54,082HUD-reported voucher units

51,857Voucher units reported in use

19,576HUD-reported public housing units

11,800Occupied public housing units

These figures are HUD reporting-data snapshots, not a count of openings. Equal inventory and occupied counts do not prove that no future opening is possible. Waiting-list status comes from CHA, not this dataset.

HUD public housing designation: Advisory. Advisory means HUD issued the score for informational purposes rather than as a binding final performance designation, such as during a transition or waiver period. Treat it as historical context and confirm the agency's current status.

HUD directory dataset retrieved 2026-07-20; record last updated 2026-04-07. Read the data methods and limitations.