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Jacksonville Housing Authority

Official application routes, service-area details, contact information, and HUD-reported program data for this Jacksonville housing agency.

Independent directory: CalculateBenefits is not Jacksonville Housing or HUD. Recorded source-check date for the agency-specific details below: 2026-09-29.

Start with the official agency

Visit the official Jacksonville Housing website →

Housing applications and waiting-list registration are free. A third party cannot guarantee approval or move you ahead on a waiting list.

What this agency serves

Jacksonville Housing serves people in Duval, Clay, St. Johns, and Nassau counties in northeast Florida. It has offered public housing and rental help in this area since 1994.

Public housing
Housing Choice Vouchers (Section 8)
Family Self-Sufficiency Program (FSS)
Senior Services Program
Neighborhood Network Centers
Family Unification Program
JobsPlus Program

Housing Choice Voucher application

The agency's site currently says the Housing Choice Voucher waiting list "is closed and not accepting applications." A related page says all waiting lists closed May 31, 2023 at 5:00 p.m. and that no applications are being accepted. Use the portal link to check for any change.

Jacksonville Housing Applicant Portal (Rent Café) →

Public housing application

The agency's site currently says the Public Housing waiting list "is closed and not accepting applications." That same page also tells people without a registration code they can apply only for Public Housing right now — the site does not explain this difference, so check the portal directly rather than assuming the list is open.

Jacksonville Housing Applicant Portal (Rent Café) →

Contact Jacksonville Housing before you visit

General inquiries: 904-630-3810
Central office: 1300 N Broad Street, Jacksonville, FL 32202

Housing Choice Voucher line: 904-552-5952

Published hours: Monday - Friday, 8 am - 5 pm

The main office is at 1300 N Broad Street in Jacksonville. It is open Monday through Friday, 8 a.m. to 5 p.m.

The site offers a "Translate this website" option (Google Translate). For help related to a disability, call 904-630-3810 ext. 3017 during business hours (Mon-Fri, 8 am-5 pm) or email; outside those hours, a technical support line at 870-404-8154 is listed for website accessibility help for people with disabilities only.

Before and after you apply

Both the Public Housing and Housing Choice Voucher waiting lists are shown as closed on the agency's site, and it says no new applications are being taken right now.
If you already applied and received a letter with a one-time registration code (format 2232-T plus your applicant code), use it to create an account in the Applicant Rent Café and check your place on the list.
If you do not have a code, the site says to use the "I do not have a registration code" option to create a new account.
You need a working email address to register; the site says to create one if you don't have it.
For login trouble, email [email protected] (Public Housing) or [email protected] (Housing Choice Voucher), or call 904-630-3810.

HUD-reported assistance

8,501HUD-reported voucher units

7,549Voucher units reported in use

2,688HUD-reported public housing units

2,245Occupied public housing units

These figures are HUD reporting-data snapshots, not a count of openings. Equal inventory and occupied counts do not prove that no future opening is possible. Waiting-list status comes from Jacksonville Housing, not this dataset.

HUD public housing designation: High Performer. High Performer is HUD's top Public Housing Assessment System category. Under current PHAS rules, the agency earned at least 90% overall and met the minimum score for each assessed indicator. It is an operating assessment, not a customer-review rating.

HUD directory dataset retrieved 2026-07-20; record last updated 2026-04-07. Read the data methods and limitations.