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Jacksonville Housing Authority
Official application routes, service-area details, contact information, and HUD-reported program data for this Jacksonville housing agency.
Independent directory: CalculateBenefits is not Jacksonville Housing or HUD. Recorded source-check date for the agency-specific details below: 2026-11-02.
Is the Jacksonville Section 8 waiting list open?
As of Nov. 2, 2026, Jacksonville Housing's website said the list was closed.
Housing Choice Voucher (Section 8)
Closed
What the agency's site said on Nov. 2, 2026. See the notice →
Public housing
Call to ask
No current check. Call or check the agency's site.
Waiting lists open and close without much notice. Applying is free; only Jacksonville Housing can take an application or tell you your place on a list.
Start with the official agency
Visit the official Jacksonville Housing website →
Housing applications and waiting-list registration are free. A third party cannot guarantee approval or move you ahead on a waiting list.
What this agency serves
Jacksonville Housing serves families, seniors and people with disabilities in Duval, Clay, St. Johns and Nassau counties. Its public housing units are spread across Duval County, including Baldwin and Jacksonville Beach.
- Housing Choice Vouchers (Section 8)
- Public housing
- Family Self-Sufficiency Program (FSS)
- Senior Services Program
- Neighborhood Network Centers
- Family Unification Program
- Jobs Plus Program
Housing Choice Voucher application
Jacksonville Housing uses the Applicant Rent Café portal for waitlist applications and updates. When a voucher is free, the family at the top of the waiting list is contacted and screened. Families who meet the rules are issued a voucher and then search for a unit.
What Jacksonville Housing said when we checked on . Waiting lists open and close; check Jacksonville Housing's official site or call for the current status.
Public housing application
Public housing applications and updates also go through the Applicant Rent Café portal. Rent in public housing is based on your household's expected yearly income.
What Jacksonville Housing said when we checked on . Waiting lists open and close; check Jacksonville Housing's official site or call for the current status.
Income limits for Duval County
HUD fiscal year 2026 limits (pulled July 27, 2026) for Duval County, where Jacksonville Housing's main office is.
| Household | 30% (extremely low) | 50% (very low) | 80% (low) |
|---|---|---|---|
| 1 person | $22,850 | $38,050 | $60,900 |
| 2 people | $26,100 | $43,500 | $69,600 |
| 3 people | $29,350 | $48,950 | $78,300 |
| 4 people | $33,000 | $54,350 | $86,950 |
Section 8 vouchers generally use the 50% limit, and agencies must give most new vouchers to families at or below 30%; families up to 50% can still qualify. The 80% limit applies to public housing. Limits differ by county; use the income-limit checker for the county you live in.
Source: HUD income limits. Check 5 to 8 people or another county →
Other help in Jacksonville
Heat and utility bills
Northeast Florida Community Action Agency (LIHEAP for Duval County) · 904-398-7472
Florida's state LIHEAP list names this agency for Duval County. It takes applications for help with heating and cooling bills. Call or use the agency's Get Help link on the state list.
Checked Nov. 2, 2026.
Food
Regional food bank for Duval and 11 nearby counties. It works through more than 400 partner agencies. Use its site to find free food near you.
Checked Nov. 2, 2026.
Facing eviction
Jacksonville Area Legal Aid (JALA) · (904) 356-8371
Free civil legal help for low-income people, with a Jacksonville office serving Duval County. Runs an Eviction Defense Self-Help Project. Apply online or call.
Checked Nov. 2, 2026.
Everything else
United Way of Northeast Florida 211 · 2-1-1
Dial 2-1-1 to reach a United Way specialist who can connect you to local help with food, rent and other needs.
Checked Nov. 2, 2026.
These are separate organizations, not Jacksonville Housing and not CalculateBenefits.
Contact Jacksonville Housing before you visit
General inquiries: 904-630-3810
Central office: 1300 N Broad Street, Jacksonville, FL 32202
Housing Choice Voucher line: 904-552-5952
Published hours: Monday - Friday, 8 am - 5 pm
Main office hours at 1300 N Broad Street are Monday to Friday, 8 am to 5 pm. Call 904-630-3810 first and follow the prompts for Public Housing or HCV. For waitlist questions and contact updates, Jacksonville Housing asks you to use your Rent Café account.
The Jacksonville Housing website has a Translate button to show its pages in other languages.
From CalculateBenefits, not Jacksonville Housing
Waiting-list news by email
Get our free emails. If this agency's main Section 8 waiting list opens and we see it, we email the people who signed up here. Some lists close before we can send. To sign up, you take our free benefits check. You give your name and email and answer a few questions. A phone step is optional. Then you see offers from partners. Your information may be shared with or sold to marketing partners. They may also contact you (how we use it). Signing up does not apply for housing or put you on any waiting list.
Because you've turned on a privacy opt-out, we don't offer this sign-up here. Check the agency's own site for openings.
Before and after you apply
- If you applied before, look for a letter with a one-time registration code. The code starts with 2232-T plus your applicant code. Use it to set up your Rent Café account.
- If you think you have no code, choose 'I do not have a registration code.' If you are already in the system, your code will be shown.
- You need a working email address to register. If you do not have one, make one first.
- Log into Rent Café to see your place on the list and to update your address, phone or email.
- If you are locked out, email the Public Housing or HCV team using the links on the Rent Café page, or call 904-630-3810.
HUD-reported assistance
These figures are HUD reporting-data snapshots, not a count of openings. Equal inventory and occupied counts do not prove that no future opening is possible. Waiting-list status comes from Jacksonville Housing, not this dataset.
HUD public housing designation: High Performer. High Performer is HUD's top Public Housing Assessment System category. Under current PHAS rules, the agency earned at least 90% overall and met the minimum score for each assessed indicator. It is an operating assessment, not a customer-review rating.
HUD directory dataset retrieved 2026-07-20; record last updated 2026-04-07. Read the data methods and limitations.
Agency and data sources
Related: All Florida housing agencies · Florida income limits and Fair Market Rents · How Housing Choice Vouchers work · Section 8 waiting lists at large agencies.